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The entrance that signals the offer.
The first three seconds in a retail environment set the customer's entire frame. A fragrance at the entrance communicates quality, character, and category, before a product is touched.
A retail fragrance is not an air freshener. It is a brand signal, consistent, intentional, and built to shape how long customers stay and how your products are perceived.
Measured against control venues across our programme rollouts.
Where Scent Works in Retail
The first three seconds in a retail environment set the customer's entire frame. A fragrance at the entrance communicates quality, character, and category, before a product is touched.
Customers in scented environments consistently spend more time browsing. That time translates directly to higher basket value and greater category exploration, particularly for premium goods.
Customers who associate your store with a distinctive scent are significantly more likely to recall your brand when making a subsequent purchase decision, online or in-store.
How We Work
Every project moves through the same four stages. The rhythm is consistent, the outcome is bespoke.
We meet to understand your space, audience, and the moment you want to create. A focused conversation, in person or by call.
Our perfumers translate your brief into a short list of bespoke samples for you to test in your real environment.
Your chosen fragrance is produced in your selected formats, diffusers, candles, favours, or commercial systems, and delivered to site.
Repeat fulfilment, seasonal variants, and dedicated support. Your fragrance evolves with the space and the calendar.
Within three weeks of launching the programme, our average transaction value was noticeably up. The floor team noticed customers lingering where they hadn't before.